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Questions

The things a careful buyer asks first.

Each answer below says what the software does, and where it matters, what it does not do. If an answer here contradicts something elsewhere on this site, the software is right and the page is wrong — and it should be reported.
Where does the time actually come back?

Three places, and none of them is a number we invented. Measurement is computed rather than performed by hand, so the repetitive arithmetic is gone from every single reading. Work is ordered by severity rather than by arrival, so the traces that need attention are the ones a reader opens first. And the state of a study — pooled, acknowledged, reviewed, signed — is visible on the study rather than in somebody’s memory, which is what removes the chasing. We publish no minutes-saved figure because this build has not been evaluated in a service, and a performance claim about a clinical system is the last place to invent anything.

What exactly does the AI do, and what does it not do?

The deterministic engine does the measuring: intervals, axis, amplitudes and the findings its rule set supports, computed from the stored samples under a stated algorithm version. A language model is used afterwards, and only to describe findings the engine has already established, in prose a person can read quickly. It is never asked what an ECG shows. If you see a number in a report, it came from the engine, and the interpretation records which version of it.

What happens when the recording is poor quality?

The interpretation is withheld. You get the explicit statement that the recording was inadequate for automated interpretation, which tells you to repeat the acquisition or read it manually. You do not get a low-confidence measurement to mentally discount — that failure mode is exactly what the quality gate exists to prevent.

Can a clinician disagree with the automated reading?

Yes, and disagreements are recorded rather than overwritten. Review, override and sign-off are three separate acts with three separate permissions. An override preserves the automated finding alongside the clinician’s, with the reason and the author, and it stays in the record.

How do we get access? Can someone just sign up?

No. There is no self-service sign-up, because a system that will hold patient recordings should not hand out workspaces to whoever fills in a form. You request access, a person reviews the request, and an approval issues a single-use link that creates your organisation and lets you choose your own password. Until that link is accepted, nothing exists: no organisation, no account and no allowance.

What is counted, and what does a period cost?

One unit per published interpretation. A recording that fails quality validation costs nothing because nothing was interpreted, and re-analysing a study that has already been counted costs nothing. Viewing, reviewing, overriding, signing, exporting and transmitting are never counted — including after an allowance is spent. Prices are on the pricing page, read from the same configuration the checkout uses, and they do not renew automatically.

Is it a medical device?

No. It is decision support for a trained clinician. This build has not been validated against a clinical dataset, it holds no regulatory clearance anywhere, and no diagnostic accuracy figure exists for it. It must not be used to diagnose a patient or to decide their treatment, and the software says so on its own screens rather than only on this page.

Does it replace a cardiologist or a reporting clinician?

No, and it is built so that it cannot. The engine measures and grades; a person reviews, may override, and signs. Nothing leaves the system as a clinical document without a named professional’s signature, and the signature is bound by digest to the exact interpretation it covers.

How does it fit our existing machines and records?

Recordings arrive by REST or CSV upload with their acquisition parameters, and signed studies are transmitted over FHIR R4 or HL7 v2.5 (MLLP) with a delivery log for every attempt. No font, icon, stylesheet, image or analytics script is loaded from a third-party origin anywhere in the application, so a hospital install inside its own network has no outbound dependency for clinical work.

Does the AI see patient data, and can it run inside our network?

The deployment declares its AI posture — no external AI at all, minimised data, approved external AI, or an on-premise model — and the policy is enforced at the point where a payload would be built: identifiers are refused when the policy forbids them. The default is minimised data. The health probe reports which posture is actually active rather than which one was intended.

Does it renew, invoice or email us?

A paid period is a single purchase for a fixed term and does not renew by itself, and invoices and refunds are not generated. No receipt or reminder is ever sent, and nothing about a patient is emailed, texted or paged to anybody — no alert about a finding leaves the system by any channel. There is one exception, and it concerns equipment rather than people: where this deployment has a mail relay or an SMS gateway configured, it can send an operational notice that an ECG machine has failed, is misconfigured, or has stopped sending, because that fault produces no symptom on any worklist and someone has to be told. On a host with no transport configured, that notice goes to the deployment’s own log, and the software reports it as delivered to nobody rather than leaving you to discover it.

Regulatory position

What this is not

This is a demonstration-grade clinical system. It is not a medical device, it holds no regulatory clearance anywhere, and it has not been validated against a clinical dataset.

It does not diagnose and it does not replace clinical assessment. Every interpretation is decision support for a qualified professional, who reviews, overrides and signs it — and the record shows which professional.

No sensitivity, specificity, agreement or accuracy figure appears on this site, because none has been established for this build. Any such figure would be invented. Read the full position.

See it on your own recordings.

Send a request, and a person reviews it. If it is approved you get a link that creates your own organisation, with the first 2 analysed studies included and no card details — and you are its administrator from the moment you set your password.